AKK Platinum Installations Privacy and Security Statement
Introduction
AKK Platinum Installations (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, using our services, or interacting with our business. This Privacy and Security Statement explains how we collect, use, disclose, and protect information obtained through our website and related services. By accessing or using our website, you agree to the practices described in this statement.
1. Information We Collect
We may collect information when you visit our website, request a quote, purchase products or services, schedule delivery or installation, or communicate with our team.
Information collected may include:
• Personal information such as name, phone number, email address, billing address, and delivery address.
• Transaction information including purchase details, service requests, invoices, and payment confirmations.
• Technical information such as IP address, browser type, device type, operating system, and website interaction data.
• Communication records relating to inquiries, customer service, estimates, and service coordination.
2. How We Use Your Information
Information collected may be used for legitimate business purposes including:
• Processing orders and coordinating deliveries or installations.
• Providing quotes, invoices, and customer service.
• Improving website performance, services, and customer experience.
• Fraud prevention, risk management, and enforcement of agreements.
• Compliance with legal obligations.
• Sending service updates, appointment reminders, and limited marketing communications where permitted.
3. Sharing of Information
AKK Platinum Installations does not sell customer personal information. Information may be shared only in limited situations:
• With service providers such as delivery teams, installation partners, payment processors, technology vendors, or logistics providers necessary to perform services.
• When required by law, legal process, or government authority.
• To protect the rights, safety, and property of AKK Platinum Installations, its customers, or others.
• In connection with a business transaction such as a merger, acquisition, or asset transfer.
4. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve user experience, maintain site functionality, analyze traffic, and remember user preferences. Visitors may adjust browser settings to disable cookies, although certain features of the website may not function properly.
5. Data Security
AKK Platinum Installations uses commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. Security practices may include encrypted connections, restricted access to sensitive data, secure payment processing, and periodic system monitoring. However, no system of transmission or storage over the internet can be guaranteed to be completely secure.
6. Data Retention
Personal information is retained only as long as reasonably necessary to fulfill business purposes, complete transactions, comply with legal requirements, resolve disputes, and enforce contractual obligations.
7. Consumer Privacy Rights
Depending on applicable United States and Colorado privacy laws, individuals may have rights relating to their personal information, including the ability to request access, correction, or deletion of certain information. Requests may be submitted using the contact information provided in this policy.
8. Children's Privacy
AKK services are intended for a general audience and are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, it will be deleted promptly.
9. SMS / Marketing Consent Policy
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Any other mentions within this policy exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties. If you wish to stop receiving text communications from AKK, you may opt out at any time by replying STOP to any SMS message received.
10. Policy Updates
AKK Platinum Installations reserves the right to update or revise this Privacy and Security Statement at any time.
Updates will become effective immediately upon posting to the website unless otherwise stated. Continued use of the website constitutes acceptance of the revised policy.
11. Contact Information
AKK Platinum Installations:
4875 Northpark Dr, Colorado Springs, CO 80918
Privacy Contact Email:
info.support@akkinstallations.com
Phone: 719-459-7818
Business Mailing Address:
9515 Linkage Trl, Fountain, CO 80817